Support

Contact Ambit Energy

Whether you’re a residential energy customer, a commercial energy customer or one of our
Consultants, we want every contact you have with Ambit Energy to be a positive experience.
We understand that without loyal customers and successful Consultants we have no business.
We promise to treat every customer inquiry and every Consultant phone call as if it were the
only call by which our success is measured.

Customer Care

Hours
Monday - Friday 8 a.m. to 6 p.m.
Saturday 10 a.m. to 5 p.m., Central Time
Phone
Toll-free: 877-282-6248 or 877-28-AMBIT
Fax Line: 214-969-5928

Consultant Support

Hours
Monday - Friday 8 a.m. to 6 p.m.
Saturday 10 a.m. to 5 p.m., Central Time
Phone
Toll-free: 877-302-6248 or 877-30-AMBIT
Fax Line: 214-969-5928

Mailing Address

Send check/money order to:

Ambit Energy
P.O. Box 660462
Plano, TX 75266-0462

Send correspondence to:

Ambit Energy
P.O. Box 864589
Plano, TX 75086

Emergency or Outage Reporting by Service Area

Texas Emergency or Outage Contact Numbers

Oncor Electric Delivery (888) 313-4747
Centerpoint (800) 332-7143
AEP Central (866) 223-8508
AEP North (866) 223-8508
Texas New Mexico Power (888) 866-7456

New York Emergency or Outage Contact Numbers

Consolidated Edison (ConEd) (800) 752-6633
National Grid (800) 867-5222
- Includes legacy National Grid (formerly KeySpan) customers
NYSEG
- Electricity: (800) 572-1131
- Natural Gas: (800) 572-1121
Rochester Gas & Electric
- Electricity: (800) 743-1701
- Natural Gas: (800) 743-1702
Central Hudson (800) 527-2714
Orange & Rockland
- Electricity: (877) 434-4100
- Gas Leakage: (800) 533-5325
National Fuel & Gas (800) 444-3130

Pennsylvania Emergency or Outage Contact Numbers

Philadelphia Electric Company (800) 841-4141
Pennsylvania Power and Light (800) 342-5775
Duquesne Light (888) 393-7000

New Jersey Emergency or Outage Contact Numbers

PSE&G
- Electricity: (800) 436-7734
- Gas Leakage: (800) 436-7734
Jersey Central Power and Light (888) 544-4877
Atlantic City Electric Power Outage (800) 833-7476
Rockland Electric Power Outage (877) 434-4100

Maryland Emergency or Outage Contact Numbers

Baltimore Gas & Electric
- Electricity: (877) 778-2222
- Gas Leakage: (800) 685-0123
Pepco (877) 737-2662

Illinois Emergency or Outage Contact Numbers

Nicor Gas (888) 642-6748
Commonwealth Edison (800) 334-7661

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Free Vacation
When you become an Ambit customer, you'll receive a free 3-Day/2-Night stay at a 3-Star hotel. This is just for signing up as a new customer or switching over to Ambit.

Free vacation for a 3-Day/2-Night stay at a 3-Star hotel for becoming an Ambit customer.

Green-e Energy
Program certification means that Ambit meets the environmental standards of the Center for Resources Solutions for electricity. 100% renewable wind energy.

Green-e Energy Program certification using 100% renewable wind energy.

Free Energy
Refer a few friends and neighbors to switch to Ambit and you can reduce or eliminate your energy bill. This can be done with both your gas and your electric bill.

Refer a few friends or neighbors to switch to Ambit and you can reduce or eliminate your energy bill

Start a Business
Learn how to make money by helping others save money.

Ambit Energy Fact Sheet

Ambit Energy is a retail energy provider that is making a difference for energy consumers in Texas,
New York, California, New Jersey, Illinois, Maryland, Pennsylvania, Connecticut, Washington DC, and Massachusetts.
Ambit Energy currently provides energy to the following states:

Texas - save up to 30% on electricity for residential and commercial customers.
New York - electricity and natural gas for residential and commercial customers.
Illinois - electricity and natural gas for residential and commercial customers.
Maryland - electricity and natural gas for residential and commercial customers.
Pennsylvania - electricity and natural gas for residential and commercial customers.
New Jersey - electricity and natural gas for residential and commercial customers.
Connecticut - electricity for residential and commercial customers.
Washington DC - natural gas for residential and commercial customers.
Massachusetts - natural gas for residential and commercial customers.
California - natural gas for residential and commercial customers.

Our customers enjoy significant savings and an attractive travel rewards program. Additionally,
through our Free Energy Program, customers can reduce or eliminate their energy charges each
month by referring friends and family to use Ambit Energy service.

Ambit's Green-E Energy Certified is 100% renewable using wind energy in Texas and New York.
Green-e Energy™ program certification means that Ambit Green Power TX & NY meet the minimum
environmental and consumer protection standards established by the non-profit Center for
Resources Solutions. For more information on Green-e Energy™ certification requirements, call
1-888-63-GREEN or log on to www.green-e.org.

For questions or help signing up online: 1-800-505-2767.
Customer Service for current Ambit customers: 1-877-282-6248.

Use your zip code to find rates and plans.

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