Support

Ambit Energy.  We're here to help each and every customer.

Contact Ambit Energy

Whether you’re a residential energy customer, a commercial energy customer or one of our
Consultants, we want every contact you have with Ambit Energy to be a positive experience.
We understand that without loyal customers and successful Consultants we have no business.
We promise to treat every customer inquiry and every Consultant phone call as if it were the
only call by which our success is measured.

Customer Care

  • Hours

    Monday - Friday 8 a.m. to 6 p.m.
    Saturday 10 a.m. to 5 p.m., Central Time

  • Phone

    Toll-free: 877-282-6248 or 877-28-AMBIT
    Fax Line: 214-969-5928

Consultant Support

  • Hours

    Monday - Friday 8 a.m. to 6 p.m.
    Saturday 10 a.m. to 5 p.m., Central Time

  • Phone

    Toll-free: 877-302-6248 or 877-30-AMBIT
    Fax Line: 214-969-5928

Mailing Address

  • Send check/money order to:

    Ambit Energy
    P.O. Box 660462
    Plano, TX 75266-0462

    Send correspondence to:

    Ambit Energy
    P.O. Box 864589
    Plano, TX 75086

Emergency or Outage Reporting by Service Area

Texas Emergency or Outage Contact Numbers

  • Oncor Electric Delivery (888) 313-4747
  • Centerpoint (800) 332-7143
  • AEP Central (866) 223-8508
  • AEP North (866) 223-8508
  • Texas New Mexico Power (888) 866-7456

New York Emergency or Outage Contact Numbers

  • Consolidated Edison (ConEd) (800) 752-6633
  • National Grid (800) 867-5222
    • Includes legacy National Grid (formerly KeySpan) customers
  • NYSEG
    • Electricity: (800) 572-1131
    • Natural Gas: (800) 572-1121
  • Rochester Gas & Electric
    • Electricity: (800) 743-1701
    • Natural Gas: (800) 743-1702
  • Central Hudson (800) 527-2714
  • Orange & Rockland
    • Electricity: (877) 434-4100
    • Gas Leakage: (800) 533-5325
  • National Fuel & Gas (800) 444-3130

Pennsylvania Emergency or Outage Contact Numbers

  • Philadelphia Electric Company (800) 841-4141
  • Pennsylvania Power and Light (800) 342-5775
  • Duquesne Light (888) 393-7000

New Jersey Emergency or Outage Contact Numbers

  • PSE&G
    • Electricity: (800) 436-7734
    • Gas Leakage: (800) 436-7734
  • Jersey Central Power and Light (888) 544-4877
  • Atlantic City Electric Power Outage (800) 833-7476
  • Rockland Electric Power Outage (877) 434-4100

Maryland Emergency or Outage Contact Numbers

  • Baltimore Gas & Electric
    • Electricity: (877) 778-2222
    • Gas Leakage: (800) 685-0123
  • Pepco (877) 737-2662

Illinois Emergency or Outage Contact Numbers

  • Nicor Gas (888) 642-6748
  • Commonwealth Edison (800) 334-7661

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Free Vacation
When you become an Ambit customer, you'll receive a free 3-Day/2-Night stay at a 3-Star hotel.  This is just for signing up as a new customer or switching over to Ambit.

Free vacation for a 3-Day/2-Night stay at a 3-Star hotel for becoming an Ambit customer.
Green-e Energy
Program certification means that Ambit meets the environmental standards of the Center for Resources Solutions for electricity.  100% renewable wind energy.

Green-e Energy Program certification using 100% renewable wind energy.
Free Energy
Refer a few friends and neighbors to switch to Ambit and you can reduce or eliminate your energy bill.  This can be done with both your gas and your electric bill.

Refer a few friends or neighbors to switch to Ambit and you can reduce or eliminate your energy bill
Start a Business
Learn how to make money by helping others save money.
Start a Business Learn how to make money by helping others save money.

Ambit Energy Fact Sheet

Ambit Energy is a retail energy provider that is making a difference for energy consumers in Texas,
New York, California, New Jersey, Illinois, Maryland, Pennsylvania, Connecticut, Washington DC, Delaware, Rhode Island, New Hampshire, Virginia, and Massachusetts.
Ambit Energy currently provides energy to the following states:

  • Texas - save up to 30% on electricity for residential and commercial customers.
  • New York - electricity and natural gas for residential and commercial customers.
  • Illinois - electricity and natural gas for residential and commercial customers.
  • Maryland - electricity and natural gas for residential and commercial customers.
  • Pennsylvania - electricity and natural gas for residential and commercial customers.
  • New Jersey - electricity and natural gas for residential and commercial customers.
  • Connecticut - electricity for residential and commercial customers.
  • Washington DC - electricity and natural gas for residential and commercial customers.
  • Massachusetts - natural gas for residential and commercial customers.
  • California - natural gas for residential and commercial customers.
  • Delaware - electricity for residential and commercial customers.
  • Rhode Island - electricity for residential and commercial customers.
  • New Hampshire - electricity for residential and commercial customers.
  • Virginia - natural gas for residential and commercial customers.

Our customers enjoy significant savings and an attractive travel rewards program. Additionally,
through our Free Energy Program, customers can reduce or eliminate their energy charges each
month by referring friends and family to use Ambit Energy service.

Ambit's Green-E Energy Certified is 100% renewable using wind energy in Texas and New York.
Green-e Energy™ program certification means that Ambit Green Power TX & NY meet the minimum
environmental and consumer protection standards established by the non-profit Center for
Resources Solutions. For more information on Green-e Energy™ certification requirements, call
1-888-63-GREEN or log on to www.green-e.org.

For questions or help signing up online: 1-800-505-2767.
Customer Service for current Ambit customers: 1-877-282-6248.

Use your zip code to find rates and plans.

Sign up now with Ambit Energy to start saving money on your electric and or gas bill.