Satisfaction Guaranteed

We understand that switching to another energy company can sound a little scarier than
it actually is. After all, this is your electricity we’re talking about.

So here it is, our ironclad promise:

We are so certain that your transition to Ambit Energy will be flawless, we are willing to
guarantee it. If, for any reason, Ambit Energy disconnects your service during the
switching process, we will pay your first month’s bill. No questions asked.



In order for Ambit Energy to process your switch and for you to become eligible for this
guarantee, we must receive a complete, correct, and valid enrollment for your service
location. This guarantee only applies to customers switching to Ambit Energy from
another retail electric provider and, not if you are moving. Ambit Energy will not pay
your first month’s bill due to interruptions beyond our control: if the electric provider you
are switching from has issued a disconnect order that cancels or overrides your switch
request, when your poles and wires company is unable to access your meter, or for
interruptions that occur after you switch to Ambit Energy. For questions regarding this
guarantee, please call our Customer Care support department at 1-877-282-6248,
Monday through Friday, 8 a.m. - 6 p.m. CT, Saturday, 10 a.m. - 5 p.m. CT.
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