Every month, Ambit Energy gives our Customers over
ONE MILLION DOLLARS
through our Free Energy program.
Free-Quently Asked Questions
To find out all the details, check out the Free Energy FAQs below or download the Free Energy FAQs.
Who is eligible to earn Free Energy?
The Ambit Free Energy program is open to any and all Ambit Energy
Customers (including Ambit Energy Independent Consultants who are also
Ambit Customers) who refer and activate 15 or more qualified Customers
for Ambit Energy service. To get your Free Energy credit, your Customers
must be referred through your free Customer gathering website: http://(your account number).myambit.com.
If you are an Independent Consultant who is also a customer, you must
refer customers through your customer-gathering website: http://(your web handle).myambit.com. There’s no time limit to gather your Customers, but the sooner you do, the sooner you’ll be earning Free Energy!
What’s a qualified Customer?
For a referral Customer to qualify towards your Free Energy credit,
they must have at least one energized metered service location and have
completed at least one billing cycle. For Texas, there are a few
additional qualifications – they must be classified as a residential
Customer, not have a past due balance and not be involved in a payment
arrangement or deferred payment plan. In PSEG and NICOR markets, they
cannot have a past due balance.
How is my Free Energy credit calculated?
Your Free Energy credit is based on the average daily energy cost of
your referral Customers, calculated from invoices received over the last
70 days. The average daily energy cost is then multiplied by the number
of days in your current billing cycle. This amount is your Free Energy
credit. If you have at least 15 qualified Customers when we calculate
your bill, we’ll apply that amount as a credit or send you a check
(depending on your area). As long as you maintain a minimum of 15
qualified Customers, we’ll keep giving you a Free Energy credit.
What is an “energy cost?”
Energy cost is a simple calculation – the energy you use, multiplied
by your rate. So when we calculate an average daily energy cost for all
your referral Customers, we take the sum of all their energy costs and
divide by the number of days in their collective billing cycles. Of
course, these are Ambit Energy supply costs only – not any additional
taxes or fees. For Texas Customers, the monthly Customer charge, if
applicable, is included in the average daily energy cost and will also
be included in the calculations for your Free Energy credit. Here’s
another situation unique to Texas: Ambit Home Services fees do not count
towards your energy cost, nor are they covered by your Free Energy
My area offers both Ambit electricity and Ambit gas – how will that work?
Electricity and natural gas are considered separate services. To get a
gas credit, you need to maintain a minimum of 15 qualified gas
Customers. To get an electricity credit, you need to maintain a minimum
of 15 qualified electricity Customers.
What happens if I have fewer than 15 Customers?
If your qualified referral Customer count dips below 15 Customers for
any month, you will not be eligible for a Free Energy credit for that
month. Once you get your qualified Customer count back up, though – and
there’s no time limit to replace Customers – you’ll be eligible for
What happens if I have more than 15 Customers?
Whether you have 15 referral Customers or 50, we average the daily
energy cost of all your Customers, and use that number to calculate your
monthly Free Energy credit. Having more than 15 referral Customers,
however, great idea; if people drop their service or move to a non-Ambit
area, you’re more likely to get your Free Energy credit every month.
happens if one of my Customers becomes an Ambit Energy Consultant? Will
their account be moved so they can become their own Customer?
It’s Ambit’s policy not to move Customers once they are assigned –
whether to another Customer or a Consultant. However, if Customers
become Consultants, they’re still eligible to participate in the Free
If one of my referrals is an Ambit Customer in another state, will that still count towards my Free Energy credit?
Yes, our system works between states.
What happens if one of my referral Customers earns Free Energy?
As long as they’re one of your 15-plus Customers, their average daily
energy cost still counts towards your credit. But since their cost will
go down (their regular cost minus their Free Energy credit), your Free
Energy credit may also go down (but only slightly).